31 MAY 2022 10:31:22
Our IT department want to move our PTS installation onto a net scaler system. We set up a test and the web pages browsers are working fine but the PTScomms client will not connect. Has anyone else had this issue? Is there a known solution. Can the PTComms ( I am using v220.127.116.11 of this ) Can this handle address redirects
31 MAY 2022 13:00:13
Unfortunately the comms software will not know follow the redirect, and PTS 4 comms works primarily on the server side and keeps various things in server memory, so switching between servers automatically will not work I'm afraid.
PTS 5 can work as long as you can provide a single endpoint for the comms that is always online.Last edited on 31/05/2022 13:00:27 by Moderator.