Difference between revisions of "Barcode Scanner Configuration"
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This guide assumes that [[PTS Comms Client Installation]] is already complete and PTS Comms is installed and connected to the server without errors. | This guide assumes that [[PTS Comms Client Installation]] is already complete and PTS Comms is installed and connected to the server without errors. | ||
=How do I know if PTS Comms is installed and running?= | |||
[[File:PTSCommsNotificationArea.png|250px|thumb|When it's running PTS Comms is visible as a barcode icon in the Windows notification area. It is frequently hidden, and will have to be exposed using the "^" button.]] | |||
PTS Comms runs in the background and is automatically minimised to the taskbar notification area of your desktop. This is a deliberate design decision as the application rarely needs to be interacted with, however, it can sometimes lead to confusion around whether the application is running or not, especially as Windows will automatically hide the icon to reduce clutter. | |||
The notification area is the space near the system clock where you can access running applications. If the icon is being hidden you can expose it by clicking on the "^" button. If you do not see the barcode icon here, the application is not running. Either reboot the PC or start the application manually by double clicking the desktop icon. If neither of these options work, double check that the application has actually been installed. | |||
The icon looking like this [[File:PTSCommsNotificationAreaError.png|x25px]] indicates an error that needs to be dealt with. | |||
To bring up the main PTS Comms window, right click the icon and choose Show Status Screen. | |||
=Overview= | =Overview= |
Revision as of 09:44, 22 September 2022
This guide assumes that PTS Comms Client Installation is already complete and PTS Comms is installed and connected to the server without errors.
How do I know if PTS Comms is installed and running?
PTS Comms runs in the background and is automatically minimised to the taskbar notification area of your desktop. This is a deliberate design decision as the application rarely needs to be interacted with, however, it can sometimes lead to confusion around whether the application is running or not, especially as Windows will automatically hide the icon to reduce clutter.
The notification area is the space near the system clock where you can access running applications. If the icon is being hidden you can expose it by clicking on the "^" button. If you do not see the barcode icon here, the application is not running. Either reboot the PC or start the application manually by double clicking the desktop icon. If neither of these options work, double check that the application has actually been installed.
The icon looking like this indicates an error that needs to be dealt with.
To bring up the main PTS Comms window, right click the icon and choose Show Status Screen.
Overview
One of the major features of our various barcode scanning applications is that they are designed to allow the host PC to be used by other people, and other applications, even while the barcode scanner is in use. We accomplish this by setting the scanners up as emulated serial or COM ports. However, out-of-the-box, most barcode scanners function as a virtual keyboard and when a barcode is scanned behave as if you were typing the barcode text into the PC. This would of course require the PC to be focused on a dedicated text field of some sort, and is therefore not something that could run in the background.
For this reason you'll need to configure new devices to work properly with the PTS Comms Client, which is done with the use of setup codes included in the bundled hardware manual. The primary setup code you need will be labelled as one of:
- USB-COM
- USB-COM-STD
- CDC Mode
- Serial Emulation
- PAP130
Scan the appropriate code as directed by the user manual to reconfigure the scanner. If the scanner does not work properly, consider scanning the appropriate "Reset" or "Restore Factory Defaults" codes and trying again.
If the device is a wireless scanner and base station combo, you'll probably have to scan an appropriate link or unlink code as a means to connect it up to the new base station.
Cheatsheet for popular scanners
Scanning barcodes directly off the screen is something traditional 1D barcodes struggle with, so you'll have to consider printing the relevant pages. All the page numbers below refer to the number as printed in the manual. Your PDF viewer software may use a different index, so be sure to double check that the right page/s are being printed.
You can use the middle button of your mouse to open the links in a new tab.
Datalogic Heron HD3430
- Download Datalogic Heron HD3430 Manual
- Page 16: Factory Default Settings
- Page 9: Select USB-COM-STD
Datalogic Heron HD3130
- Download Datalogic Heron HD3130 Manual
- Page 14: Factory Default Settings
- Page 6: Select USB-COM-STD1 (simulates RS-232 standard interface)
Datalogic Powerscan M8300
- Run through this setup sheet.
- Note: these scanners are approaching end of life.
Datalogic Powerscan 9100
- Download Datalogic Powerscan 9100 Manual
- Page 17: Restore Custom Default Configuration
- Page 19: Unlink
- Wait for 5 seconds, then place the scanner in the base station and wait for no less than 10 seconds (the scanner may beep while it connects - wait for this to complete).
- Page 17: Restore Custom Default Configuration
- Page 15: Select USB COM-STD
- Scan your user code, and then complete the configuration according to the instructions on the PC screen.
Datalogic Powerscan 9300
- Download Datalogic Powerscan 9300 Manual
- Page 18: Restore Custom Default Configuration
- Page 19: Unlink
- Wait for 5 seconds, then place the scanner in the base station and wait for no less than 10 seconds (the scanner may beep while it connects - wait for this to complete).
- Page 18: Restore Custom Default Configuration
- Page 15: Select USB COM-STD
- Scan your user code, and then complete the configuration according to the instructions on the PC screen.
Datalogic Touch 65 TD1100
- Download Datalogic Touch TD1100 Manual
- Page 14: Restore Custom Default Configuration
- Page 10: Select USB-COM-STD
Zebra/Symbol Scanners
- Download Zebra DS9308 Manual. Note: To our knowledge, all compatible Zebra and Symbol scanners use the same configuration codes.
- Page 239: USB CDC Host
- Page 88: Add Enter Key (Carriage Return/Line Feed)
Honeywell Voyager 1200g
- Download Honeywell Voyager 1200g Manual
- Page 1-9: Remove Custom Defaults
- Page 1-9: Activate Defaults
- Wait for 5 seconds, then place the scanner in the base station and wait for no less than 10 seconds (the scanner may beep while it connects - wait for this to complete).
- Page 2-6: PAP130
- Remember that the Voyager drivers are only installed with Complete installations of the PTS Comms Client.
Datalogic Gryphon GM4100
- Download Datalogic Gryphon GM4100 Manual
- Page 24: Unlink
- Page 30: Restore Custom Default Configuration
- Wait for 5 seconds, then place the scanner in the base station and wait for no less than 10 seconds (the scanner may beep while it connects - wait for this to complete).
- Page 68: Select USB-COM-STD
- Scan your user code, and then complete the configuration according to the instructions on the PC screen.
Datalogic Quickscan QM2400
- Download Datalogic Quickscan QM2400 Manual
- Page 11: Unlink
- Wait for 5 seconds, then place the scanner in the base station and wait for no less than 10 seconds (the scanner may beep while it connects - wait for this to complete).
- Page 12: Standard Product Default Settings
- Page 14: Select USB-COM-STD
- Scan your user code, and then complete the configuration according to the instructions on the PC screen.
Newland NLS-HR22 & NLS-HR23
- Download Newland NLS-HR22 Manual
- Page 39: Enter Setup
- Page 39: Restore All Factory Defaults
- Page 66: USB CDC
- Page 66: Exit Setup