Go-live Checklist
Pre-Go-Live Preparation
- User Training
Confirm that all users have completed the relevant training on PTS 5.
Provide access to training materials and documentation. - Data Migration
Verify that all necessary data (users, wards) has been successfully imported to PTS 5.
Perform data validation to ensure accuracy. - Infrastructure Readiness
Confirm that the required hardware (e.g. barcode scanners, label printers) and software (e.g. PTS Comms Client) is in place.
Verify server capacity and performance. - Backup and Recovery
Ensure that appropriate data backup and recovery mechanisms are in place.
Test data restoration procedures.
System Configuration
- Config Verification
Double-check that the system configuration (e.g. user views, prescription types) to ensure they align with your requirements.
Verify that user roles and permissions are correctly set up. - Integration Testing
Test integrations with other systems (e.g. patient lookup link on booking in screen).
(EPMA) Ensure seamless data flow between the dispensing software and PTS.
User Access and Support
- User Account Setup
Confirm that PTS user accounts are created for all necessary personnel.
Verify that login credentials are distributed securely. - Support
Create an account/s on tmsinsight.com.
Verify that relevant users can access the wiki.
Go-Live Day
Communication Plan:
Execute a communication plan to inform all users about the go-live date and process. Provide contact information for support during the transition. User Acceptance Testing (UAT):
Conduct final user acceptance testing to identify any last-minute issues. Address and resolve issues promptly. Monitoring and Performance:
Monitor system performance closely during the go-live period. Address any performance issues in real-time. Contingency Planning:
Have a contingency plan in place for critical issues. Ensure that key personnel are aware of escalation procedures. Post-Go-Live: Post-Implementation Review:
Conduct a post-implementation review to gather feedback from users and stakeholders. Identify areas for improvement and implement necessary changes. Documentation Update:
Update system documentation based on any changes made during or after the go-live. Training Reinforcement:
Provide additional training or support sessions if needed. Address any recurring issues or user concerns. Performance Monitoring:
Continue monitoring system performance post-go-live. Address any lingering issues promptly. Celebration and Recognition:
Acknowledge the successful go-live with the project team and stakeholders.