Printer Installation
Revision as of 10:13, 16 February 2022 by Shieldstromme (talk | contribs) (Created page with "Network printing is the most popular way of setting up label printing in PTS. <h2>Pros of network printing</h2> Less interaction is required by the pharmacist (compared to Browser Printing) as there is no mandatory print preview via the web browser. <h2>Cons of network printing</h2> Network printing is setup is per PC and per printer, so has to be repeated for each printer, and has to be redone if the printer is replaced. Requires remote admin access...")
Network printing is the most popular way of setting up label printing in PTS.
Pros of network printing
Less interaction is required by the pharmacist (compared to Browser Printing) as there is no mandatory print preview via the web browser.
Cons of network printing
Network printing is setup is per PC and per printer, so has to be repeated for each printer, and has to be redone if the printer is replaced. Requires remote admin access to the PTS application server.
Installation instructions
- Download the “Seagull Drivers for Zebra Printers” file from the Downloads & Updates section at tmsinsight.com. Run it on the PC you will connect your printer to but don’t connect the printer just yet.
- During installation leave the install path as C:\Seagull\ and untick the “run driver wizard” and the “read installation instructions” options then click finish.
- Connect your printer via USB. When Windows detects the printer it will begin the installation wizard which will work differently depending on your version of Windows. You should have the opportunity to specify a source directory for your drivers, set this to C:\Seagull\ and complete the installation.
- Find the printer in Control Panel > Devices and Printers, right click it and go to Printer Properties. Verify that it can print a test page.
- Under the General tab, click Preferences and then create a new label size for PTS (normally 76mm by 38mm). Make sure you select the new label size and click OK.
- Go to the Advanced tab, click Printing Defaults and then choose the new label size again if it appears in the list. If not, create it anew.
- Go to the Ports tab and untick Bidirectional Support.
- Next go to the Sharing tab and share the printer.
- Remote Desktop into the PTS web server and then run the Seagull Drivers on there. Again, untick the “run driver wizard” and the “read installation instructions” options then click finish.
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- Windows Server 2016 and newer Open Print Management, expand Print Servers, then expand the server menu, right-click Printers and then choose Add a Printer. Choose Add a Local Printer, then choose Create a New Port and select Local Port. When it asks you to give it a name, enter the path to the shared printer e.g. \\ComputerName\ShareName.
- Windows Server 2012 and older Open Devices and Printers and then choose Add a Printer. Choose Add a Local Printer, then choose Create a New Port and select Local Port. When it asks you to give it a name, enter the path to the shared printer e.g. \\ComputerName\ShareName.
- Click OK and then Next and then select the correct printer model if prompted. If your model doesn’t appear in the list, choose Have Disk and then select the drivers you unpacked to C:\Seagull. Select your printer and click Next. You will be asked to enter a name for the printer, give it a short but descriptive name with no spaces, e.g. BookingIn. Do not set it as your default printer and do not share this instance of the printer. Click Next and then click Finish. Verify you can print a test page.
- Repeat steps 5 through 7 on this printer.
- Log in to PTS as an administrator. Go to Lookups > Dispensaries then click the relevant dispensary and add the printer. Note that the “name” field here is purely descriptive. In the path field enter the name you gave the printer in step 11.
- Test the printer with a PTS label. Reprinting an Activity barcode is an easy way of doing this.