User Views
User views, sometimes known as homepages, are how users and pharmacies can view and interact with the live prescription data flowing through PTS and are the primary viewpoint into your system data. Whether it be the pharmacy homepages, the ward views, outpatient collection status screen or the mobile app; all are customised user views.
This page discusses how user views are created. See the User Views & Homepages page for more information on user views.
Creating a new user view
There are three ways user views can be created or modified:
- From the Roles setup page.
This is ideal for designing a user view that should be used by a wide number of users, such as internal views for all pharmacy staff. - From the Users setup page.
For creating or amending user views for an individual user. - From the home page actions menu.
If the user has the EDITVIEWS permission they can create or modify their own user views from the actions menu.
No matter where the user view is created from the process is broadly the same.
While it may seem self-evident that user views are best created from the Users setup page this is usually not true. When user views are created or modified on the Users setup page, or by the user themselves from the actions menu, that new user view is only created or modified for that individual user. That is sometimes the desired outcome of course, but more often than not it makes sense for user views to be created equally for whole groups of users. For example all pharmacy staff likely need access to all outstanding prescriptions for their entire pharmacy, ward staff should only be able to see prescriptions for their assigned ward, and porters probably only need to see bagged prescriptions that are waiting for collection & delivery. For examples like this it is best to create user views via the Roles setup page.
When creating a new user view or modifying an existing one, carefully consider whether it should apply to multiple users or just an individual.
From the Roles setup page
From the Roles setup page, click on the applicable role in the list, and then from the role popup, click on the User Views tab.
Click the edit button 
next to a user view to modify it, click the delete button 
to remove it, or click the add button 
to create a new one.
From the Users setup page
From the Users setup page, click on the applicable user in the list, and then from the user popup, click on the User Views tab.
Click the edit button next to a user view to modify it, click the delete button to remove it, or click the add button to create a new one.
From an existing user view or homepage
Open the actions menu 
and choose either New User View or Edit Current User View.
User view popup
Whether creating a new user view or editing an existing one, the process plays out in the user view popup.
Details tab
- Description
The name of the user view. - Default
If a user view is marked as the default view, then it will be the view that is initially displayed when the user logs in to PTS. Change this field by setting a non-default user view to the default. - Refresh Interval
The maximum amount of time between user view refreshes. PTS 5 is a real time application and for the most part any relevant activity will be reflected immediately on the user view. However if there is no such activity, the user view will refresh according to this setting in order for certain important fields such as turnaround times, progress bars and reports to be kept up to date. There should never be any need for this to be under 60 seconds. - Progress bar style
The options for this setting are as follows (be advised "RAG" refers to "red, amber, green"):- RAG progress bar
A progress bar fills up from left to right as the prescription approaches its target time according to the prescription type. The bar starts green and turns amber as it approaches the target and finally turns red if the prescription misses its target. - RAG solid background
Uses the same red, amber and green colours as the RAG progress bar, however the background is solid and not a growing progress bar. This is sometimes a necessary alternative for accessibility reasons. - Activity progress bar
A progress bar fills up from left to right as the prescription approaches its target time according to the prescription type. The bar takes the colour of the colour assigned to the activity, with a border that uses the familiar RAG colours from the first two options. - Activity solid background
Uses the same colour scheme as the activity progress bar, however the background is solid and not a growing progress bar. This is sometimes a necessary alternative for accessibility reasons.
- RAG progress bar
- Show Related Batches
Relates to Aseptics. - Show Prescription Id’s
Whether prescription IDs are shown on the user view. Ticket numbers will still be displayed. For the most part it is best to leave this setting turned on. - Show RX / Item Stats
Applies to Dispensary Display type user views and determines whether prescription and item statistics appear at the top of the user view. - Display Average Wait
Applies to Outpatient Display type user views and determines whether the current average wait time is displayed at the top of the user view. - Reports
Applies to Report type user views and determines which reports are displayed. - Type of View
Depending on the primary purpose of the user view you can select the most appropriate Type from the following options:- Standard View
The standard type of user view as broadly described on the User Views & Homepages page. - On-screen scanner
A compact version of the standard view where groups are collapsed by default. You can perform the various prescription actions (such as recording the next activity or a note) directly from the list without having to open a separate prescription details popup. Ideal for small screen devices, views that encompass a lot of data, or for when the primary purpose is to quickly perform prescription actions on-screen. - Dispensary Display
This view is designed to be displayed on a dedicated large screen in the dispensary. This gives staff an opportunity to manage the dispensary at a glance. The optional summary statistics shows the number of prescriptions that are on target, approaching and exceeding their target time. See Launching Display Screens for a technical guide on how to display the screen automatically. - Outpatient Display
Sometimes known as the "Argos screen", this view is designed to be displayed on a dedicated screen in the outpatients waiting area, or in fact anywhere where your patients may be waiting. By definition it typically shows outpatient prescriptions but it can show any type of prescription just like the other types of user view. In addition, video and messages can be displayed on this screen. See Launching Display Screens for a technical guide on how to display the screen automatically. - Delivery Display
This view is designed to be displayed on a dedicated screen for the benefit of your porters and is intended to display prescriptions as they go through the delivery process. - Report(s) View
This view is designed to display live versions of your reports. By designing reports as a user view you can rapidly generate and view any reports that need to be produced on a regular basis, or that provide a useful overview of your dispensary status. - Mobile App Screen
This type of view is used when the user logs in via the PTS mobile app for iOS and Android. Only user views of this type are displayed on the app, and conversely, views of this type are not displayed on the main PTS application.
- Standard View
Filters tab
