The latest from TMS Insight Data Capture http://www.tmsinsight.com Clarity, our activity analysis slash generic data capture software, is soon to be updated to version 2.5. The update focuses on reporting and feedback, sporting live 3D charts on the homepage and 7 new reports, as well as the option to set the system to keep a tally of results as opposed to recording durations (I'll explain this more in a moment). The new live 3D charts are very cool. As well as the standard text-based feedback on the homepage you will now also be able to refer to live 3D bar and pie charts which summarise the past weeks data in an instant, or you can click through to an individual User or Project like normal and the charts will change to reflect the selected data! Way more useful than a grid of text and numbers I think you'll agree. We are also including several new reports in Clarity 2.5. These are: User Timeline Report With Comments Tally Bar Chart Tally Pie Chart Detailed Tally Bar Charts Detailed Tally Pie Charts Linear Tally By Operator Linear Tally By Operator With Comments We have also added a toggle to each profile so you can specify whether the system should work out a duration for each recording or record it as a tally. For instance, if you have a profile for conducting a questionnaire you probably don't want your reports telling you how long the question took to answer, instead you're only really interested in what the answers were. The new "Report Format" toggle allows you to do this easily by letting you specify which of your profiles should report durations (like an activity analysis project) and which should report a tally (like a questionnaire). I'm assured that if you have been in need of this feature you will understand what this all means! We tweeted a few days ago about our new online Clarity demo and already there has been a wave of interest (thank you!) so you'll be pleased to hear that the demo's already been updated to version 2.5, so feel free to have another look! The demo can be found here: http://tmsinsight.com/c_13_69_free-online-demo. Until next time! http://www.tmsinsight.com/blog_63_from-feed Hi everybody! Today we are introducing the Datalogic Gryphon M4100-HC cordless scanner, designed specifically for the healthcare market, into the range of certified PTS compatible barcode scanners and we will soon add it to our online shop. The Gryphon offers much the same functionality as the Datalogic Powerscan M8300-D workhorse but at a more attractive price. With a quoted range of 30 metres from base station to scanner the unit can be readily used in large pharmacies and within medicine prep areas, and during PTS certification successfully transmitted data over 15 metres through 3 steel ‘sandwich’ walls. The GM4100-HC models have an industry sealing rating of IP52 to protect sensitive electronic components from contact with dust and liquids. Sanitized plastics offer additional protection from routine cleaning and disinfection from specialized cleaning solutions used by the healthcare industry. The Gryphon GM4100-HC easily withstands repeated drops from 1.5m ensuring uninterrupted activity despite any accidental drops or rough handling. Pricing and full specification will be published soon. Stay tuned! http://www.tmsinsight.com/blog_61_from-feed TMS Insight DC would like to invite you to join us for our first ever healthcare user group meeting on the 23rd February 2012! The event is being organised so you can try out beta versions of upcoming PTS releases, try out the new hardware we are supporting and most importantly have the opportunity to give us feedback on how you think we are doing. There will also be short presentations of our other healthcare related products ICE and Clarity. Tea, coffee and lunch will be provided. The meeting starts at 9:30 and the venue is the Ramada Hotel, Wolverhampton Road, West Midlands B69 4RJ. The hotel is just off junction 2 of the M5 motorway and has ample free parking. Discounted room rates are available. You can register your attendance by contacting us. Hope to see you there! Agenda: 09:30 Tea/coffee and meet and greet 10:00 Introductions 10:15 PTS v4.4 demonstration 11:00 Future system development brainstorming sessions 12.00 New hardware options 12:15 Clarity v2.0 presentation 12:30 ICE presentation 12:45 Buffet lunch 14:00 Support workshop 15:00 Close/coffee http://www.tmsinsight.com/blog_34_from-feed Hi everybody. Today we can finally announce that the Prescription Tracking System 4.3 update has gone live and is now available at the Downloads and Updates section. Here is what is included in this update: Bug Fixes: Inactive ward users now will not appear on the Ward Selection Page. Also Wards that are not open will also not appear. Error Barcodes that don't exist in the drugs table get displayed as they are entered on error report (i.e. free text will be displayed) Web Service handles 'Permitted Grades' functionality correctly. PDA Delivery App amended to work on high res devices. PDA Delivery App displays correct number of batched recordings when frequently going on/off a wireless network. Will not allow deletion of dispensaries if being used (i.e anyone allocated to them). Fixes issue where scanning a new user generates an 'invalid user' error. New Features: Unified installer. Installation will now install SQL components as well as web components. When updating relevant settings will be copied from the old site. Web Site and Web Service now use .NET 4 Version Number now appears on the footer of the PTS homepage Global application error handling page (to aid in reporting errors). Only users that have a registration number entered in the Users lookup table can scan the responsible pharmacist barcode. Prescriptions Details screen will display the cause of the error if manually recording of an activity/collection/delivery occurs rather than just refreshing. System settings moved to a table in the database so that they can be easily changed. Added a screen to edit (add link to Lookups menu - only accessable by sys admins.) Comms server returns an error if an activity is scanned on a completed prescription on a different date than it was booked in. New Filters on reports screen: No. Items Dispensed, Day of Week (e.g. Monday, Tuesday etc.) Implemented new functionality on reports screen: there is no longer a 'search' button; a search is now performed automatically after selecting each search criteria and pressing the OK button. New functionality on PDA App: Users can now 'cancel' the last barcode that was recorded. The delivery signature can also be cleared and re-entered. PDA App now shows number of prescriptions in each Ward/Bag on the list of Wards/Bags to be delivered. Those customers with Premium support who have not used their inclusive on-site day may wish to use it for this installation/upgrade. If you have already used your day we can also offer a 25% discount on our standard rate. Feel free to get in touch via our contact us page. http://www.tmsinsight.com/blog_33_from-feed Hi again. Today we're introducing the Honeywell / Metrologic Voyager Bluetooth 9535 barcode scanner to our line of PTS-compatible barcode scanners. This scanner offers an excellent, cost effective alternative to the Datalogic PowerScan wireless scanner. The Voyager Bluetooth barcode scanner is supplied complete with base station + charger, power supply and USB cable; everything you need for cordless communication. This means the complete price of the hardware is one third of the cost of our previous cheapest cordless device! We are regularly asked for a cost effective device that can be used in those areas of the pharmacy where it is inconvenient or unsafe to connect to the nearest PC via a cable - and this is it. More information is available at the Honeywell Voyager BT9535 product page, or if you have any questions please feel free to leave a comment. http://www.tmsinsight.com/blog_32_from-feed As promised, the Clarity 2.1 update is now freely available to all support contract holders, just head over to the Downloads and Updates section and follow the simple instructions to get it installed. As previously announced, the new features in this update include: Four brand new reports. New subtitle parameter for reports. Completely revamped and intuitive recordings screen. Messages section overhauled and now reachable from any screen. Support for more barcode readers including the programmable OPN-2002. Improved system stability and data correction. Enjoy! http://www.tmsinsight.com/blog_31_from-feed Long time no blog! At TMSi DC we've all been extremely busy lately welcoming more and more clients to our expanding portfolio of happy Clarity customers. Thanks to their invaluable feedback we are announcing today that version 2.1 of Clarity, our activity analysis software, is to become available very soon. It brings with it the following new features: Four brand new reports. Completely revamped and intuitive recordings screen. Messages section overhauled and now reachable from any screen. Support for more barcode readers including the programmable OPN-2002. Improved system stability. Support contract holders will find the update freely available from the Downloads and Updates section within the next few days. If you have any queries or suggestions, please feel free to leave a comment! http://www.tmsinsight.com/blog_30_from-feed You get a lot of bang for your... pound sterling with a TMS Insight Support Contract, not least because of the neverending commitment we have to keeping our systems up to date with brand new features and improvements long after the date of purchase. It is through this policy that long time users have seen their systems evolve from MS-DOS based applications running on a 9 inch screen to the robust, server-based, dynamic applications we see today without repurchasing the software ONCE. Not a bad deal, right? Well, today we can announce that our Clarity activity analysis application (formerly known as Insight 20/20) is soon to be updated to version 2.0, and again you lucky support contract holders will be able to grab it for free from our website. Clarity 2.0 combines all previous updates into one neat package while sporting a brand new interface that retains the legendary ease-of-use of the original but with a welcome face lift. What's more, with built in support for the very competitively priced Opticon OPN-2002 and the upcoming PX-30 barcode scanners Clarity 2.0 could make activity analysis an even more enticing prospect for your organisation. Making the most of the very latest web standards and technologies Clarity makes activity analysis easy, intuitive, and highly cost-effective. Clarity isn't the only application getting the update treatment either. PTS was updated to version 4.2 earlier this month bringing with it a page full of improvements as well as incorporating the changes from 4.0 and 4.1. The full list of changes and the update itself can be downloaded right now from the Downloads and Updates section. Perhaps the most exciting news today, however, is the announcement of our brand new remote support programme for Premium support contract holders. Integrated into the support area right here on our website, the remote access application can connect your support technician to your computer over the web in seconds. What's more, the software doesn't need to be installed, it doesn't need to be run by an administrator and it doesn't require any tinkering with your normal firewall. It just works, right from the website! This state of the art technology is available right now for new and existing Premium contract holders alike, along with all of your existing benefits and discounts. Standard contract holders, remember you can upgrade your contract at any point in your contract period. http://www.tmsinsight.com/blog_29_from-feed Is the snow still around where you are? We think we’re finally seeing the last of it here in the Midlands. Hopefully, anyway… I’ve never been a big fan. Anyway there have been a few changes around here at tmsinsight.com that you may have noticed going live over the past week or so, and I thought I’d go over them here and explain what they’re all about. Firstly, welcome to the first item of business, the brand new blog! Well alright… it’s not exactly brand new as readers of the old News section will tell you, but we’ve given it more than just a facelift: we are also changing its primary function to a more up-to-date source of articles and information, as opposed to a somewhat stuffy collection of press releases. And with any luck it will be a bit more fun to read too! Our official Twitter feed @tmsinsight has only been running for a short while now but is already establishing itself as a great way of hearing the very latest news from us, so we went ahead and placed the live feed right here on the website. It’s worth following if for example you need to know as soon as possible when a new software download or update is available in the Downloads and Updates section. And speaking of which: the Downloads and Updates section has also been improved and now features release notes and other tweaks. We are in the process of opening up the forum to general users as opposed to just support contract holders as a way of shifting its function from that of a support tool to a more traditional forum. Feedback from a cross section of our contract holders suggested you much prefer to use the established support ticket utility for support issues which had left the forum without much love, so we concluded that repurposing it to a traditional forum is a fairly logical step since the website is arguably in need of one. We’ll be making gradual steps towards this over the coming weeks so watch this space, or why not be ready and register now? For the first time we can announce that in the coming months we will be re-releasing our communications package for batch barcode scanners, TMS Comms 6, as freeware software and offering it for free download on our website. Thousands of people use TMS Comms 6 every day with their Windows PCs or TMSi systems, and we believe that individuals out there who need to download data from their Panasonic, Opticon or Symbol barcode scanners with a lightweight and easy-to-use application should be able to do so freely. We will have more information as development continues! http://www.tmsinsight.com/blog_28_from-feed Please note this offer has now ended.Time is running out to claim your 50% discount on the on-site installation of PTS v4.0, the deadline for the end of the offer is the 31st of October which is just 6 weeks away!At present anybody with a valid support contract can have TMSi install the update for the discounted rate of just £440*, this will revert to £880 from the 1st of November so book your installation now!* Plus VAT and expenses. Orders received before 01/11/2010 will qualify for the discount regardless of agreed installation date. Customers with a valid support contract will still be able to download the update for manual installation freely from the website at any time. http://www.tmsinsight.com/blog_27_from-feed TMSi are delighted to announce our new Premium support contract, which is available now and will appear on our online shop later today. The Premium contract offers a saving of at least £530 per year. In our recent support contract survey nearly two thirds of respondents were interested in a second tier support contract, to include amongst other things a free site visit at our customers convenience. Based on this feedback we are pleased today to announce the details of our new Premium support contract! For an extra £350 per year you receive the following benefits: One day on site for support, training or consultancy. Standard price: £880 Free telephone calls to our helpdesk 5% discount on all hardware purchases 25% discount on further training days Based on the site visit alone this represents a saving of £530 which we believe is an exceptional offer, with additional benefits to be announced at a later date. http://www.tmsinsight.com/blog_26_from-feed Hello everybody, just wanted to keep you in the loop about some new updates and improvements that have gone live here at tmsinsight.com over the past few days. You may have already noticed the new look we are sporting lately (try hitting F5 if it hasn't reached you yet), which amongst other things includes a more pronounced and readable menu, improved integration between our product pages and corresponding items in the shop, and some much needed user interface improvements. Since it's introduction just over a year ago, the Client's Area has become by far your favourite means of reaching us for assistance, with 81% of you now preferring it to phone or email for raising an issue. Because of this remarkable reception we have been more than happy to provide you with some great new features and improvements to the system. These include improved stability when uploading large files to your technician, improved indication of when you were alerted to updates via email and/or SMS and numerous other tweaks and enhancements, including a slightly updated forum. Some small bugs have also been squashed. We greatly value your feedback so if you would like to discuss the latest round of updates to the website please feel free to do so here. http://www.tmsinsight.com/blog_25_from-feed PTS v4.0 has now passed beta and installation of the final version is going ahead at our test sites, including Worthing Hospital where installation is about to complete. As some of you are aware we have begun contacting all of our users with a presentation detailing the changes and improvements to the system and details of a discounted installation and training day. However as always if you wish to install the system yourself we will be making the update available free of charge to those of you with a valid support contract. Check back here in the coming days when the Prescription Tracking System section of tmsinsight.com will have been relaunched as an exploration of version 4.0. http://www.tmsinsight.com/blog_24_from-feed The results are in! Thank you to everyone that took part; over 50% of you responded which we're extremely happy with and we think gives us a very good indication of how we are performing. Just a short summary here with the full results soon to be available for download via the forum. 91% considered our service provided excellent, good or satisfactory value for money 94% found the ease of contacting TMS for support to be excellent, good or satisfactory 81.5% considered the time-scale for resolution of issues to be excellent, good or satisfactory 100% (yes, all of you!) consider the Client's Area easy to use or very easy to use Following the survey we will be introducing some improvements and amendments to the service and to our contracts. Watch this space! http://www.tmsinsight.com/blog_23_from-feed Development of the latest version of TMS Insight's Prescription Tracking System is nearing completion. 3 or 4 lucky customers will be contacted during June to start beta testing and once this is completed we will be contacting all of our PTS users (65+) with a valid support contract to arrange their upgrade.The new version sports a brand new look and incorporates many of your suggestions over the past few years. The website will soon be updated to reflect the new version and give you a flavour of what PTS could now bring to your pharmacy. http://www.tmsinsight.com/blog_17_from-feed As alluded to previously, the long awaited update to the veteran Comms 5 software has been released, and is available now in the Downloads and Updates section. We're also lifting the lid on the two major new features for the first time and they are: Automatic posting of your scanner data to Clarity or other remote database no matter where you are, and without even opening your web browser Support for USB cable based scanner downloading, meaning no more Infrared adapters (for most of you) Of course, these are in addition to these previously announced improvements: Numerous bug and stability fixes Improved support for newer versions of Windows Runs quietly in the background Support for newer barcode readers and cradles What are you waiting for? Those of you still using Comms 5 head over to the Downloads and Updates page and download your copy now. http://www.tmsinsight.com/blog_22_from-feed Those of you using Clarity, Insight 20/20 or one of the myriad of our bespoke systems out there will be able to download TMS Comms 6 starting next week, marking the overdue retirement of our Comms 5 software. TMS Comms is the software used to download data from barcode scanners for our activity analysis software. Features and improvements in Comms 6: Numerous bug and stability fixes Improved support for newer versions of Windows Runs quietly in the background - no more configuration with each usage Support for newer barcode readers and cradles The software will be uploaded to the clients area and will be freely available to anybody with a running support contract. Stay tuned for more information at the time of release. http://www.tmsinsight.com/blog_21_from-feed Since the launch of the Client's area nine months ago the most requested feature was by far the ability to receive SMS alerts when a support ticket was progressed. Today we are happy to announce the feature has gone live, and in the few hours since launch it has a 100% take-up rate. Please remember to add your mobile number here before using it. For the interested among you, since going live last June the Client's area now handles over 14% of all of our support correspondence (and rising) and 30 of our clients are believed to use it exclusively. To see what the fuss is about log in via the tool on the right, or see this page for help. http://www.tmsinsight.com/blog_20_from-feed TMS Insight's Hotel Services System is being rewritten (and rebranded and renamed!). Due to overwhelmingly positive feedback from our latest products we are moving more of our data capture solutions to web-based platforms, and the new HSS is no exception. This means we can offer all of the current systems cleaning contract management and evaluation functionality with a much more user friendly interface, and of course on an inherently networkable platform. This new product will be offered free of charge to current HSS support contract holders, with pricing for new customers TBA. Coming in Spring 2010. http://www.tmsinsight.com/blog_16_from-feed In response to feedback and commentary, the following changes have been made to the clients area: All of our contacts have now been registered automatically and new contacts no longer need to register at all (more info at the How do I register page.) You can now view tickets that have been resolved (for reference etc.) You can now request new tickets directly from the clients area You can now close/resolve tickets yourself Internet Explorer 6 now supported (although limited) We hope you enjoy this update and the newer ones as they go live (such as further improvements to our IE6 support) and would like to thank our users whose feedback got us here and our users in general for taking so well to the client's area. If you would like to suggest something new for a later update please feel free to do so in the forum. http://www.tmsinsight.com/blog_15_from-feed