How it works

ICE
ICE works by combining an in depth database of your site with an intuitive inspection scheduler. This allows your users to conduct inspections with a dedicated portable device, such as a Windows Mobile device or iPhone.

ICE provides:
  • Dedicated, easy to use portable devices.
  • A web interface allowing instant access from anywhere your network allows (portable devices can also function offline).
  • Totally customisable to suit your organisation and facility.
  • Legendary ease-of-use for both inspectors and system administrators.
  • A powerful reporting engine meaning your data can be presented in any way you see fit.
  • Reports can be easily printed or emailed to relevant managers.
How do I compile the database of my facility? Does it take a long time?

ICE relies on a database of your site to facilitate its inspection technology, consisting of rooms and the items in those rooms that require cleaning. However, nobody wants to spend forever individually adding items to a database, so we designed ICE so you don't need to. By adding the items to a room once, ICE automatically suggests those items for all future rooms of that type.


This intuitive approach to the setup process means your site can be completely added to the ICE database in minutes.

The inspections at my organisation are done on a schedule. Will ICE keep this schedule for me?

Most organisations would prefer their inspections to be done on a schedule. With ICE, you can save an inspection template and have it repeat as frequently or as infrequently as you would like (or not at all for one-off inspections).

With a few inspections set up like this a schedule of inspections builds up in the ICE calendar, viewable right from the ICE homepage, your portable devices and even your Outlook calendar (or other iCal compatible software).


Once the schedule of inspections is ready, how will we actually go ahead and conduct them?

With a schedule of inspections created on your ICE system your PDA/iPhone will be immediately ready to go. The ICE portable app just needs to be loaded up and the schedule will be immediately available on the device, meaning you and your inspector's day to day routine won't even involve loading up the ICE desktop application.

Just tap the name of the inspection to begin. On the next screen the list of rooms in the inspection will be displayed, presented in the predefined walk order.


Tap the name of the room as you arrive and the item list will appear.
After inspecting the room and recording pass, fail or not available for each item, repeat the process for the other rooms.
As each room is completed the word 'inspected' will appear next to it. Once you have completed the inspection, tap 'upload' and the data is streamed over the network to the ICE system.
And that's it! You're done!

  • As you all know the server move went smoothly and our website and Clarity, ICE and PTS products now operate roughly 40 times faster!
    19 days ago
  • The web site and your web applications will reinstate themselves automatically.
    25 days ago
  • The last stage of maintenance is now under way. We're doing all we can to minimise disruption and we should be back in a number of hours.
    25 days ago
  • We will be completing our move to the new super fast server farm at 5PM today. During this time our website and... http://t.co/7523mDAL
    25 days ago
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