New cleaning management system in development

27/11/2009 14:38:12


TMS Insight's Hotel Services System is being rewritten (and rebranded and renamed!).

Due to overwhelmingly positive feedback from our latest products we are moving more of our data capture solutions to web-based platforms, and the new HSS is no exception. This means we can offer all of the current systems cleaning contract management and evaluation functionality with a much more user friendly interface, and of course on an inherently networkable platform.

This new product will be offered free of charge to current HSS support contract holders, with pricing for new customers TBA. Coming in Spring 2010.

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Client's area updated

17/11/2009 12:21:23


In response to feedback and commentary, the following changes have been made to the clients area:
  • All of our contacts have now been registered automatically and new contacts no longer need to register at all (more info at the How do I register page.)
  • You can now view tickets that have been resolved (for reference etc.)
  • You can now request new tickets directly from the clients area
  • You can now close/resolve tickets yourself
  • Internet Explorer 6 now supported (although limited)
We hope you enjoy this update and the newer ones as they go live (such as further improvements to our IE6 support) and would like to thank our users whose feedback got us here and our users in general for taking so well to the client's area. If you would like to suggest something new for a later update please feel free to do so in the forum.

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